In this Privacy Policy you will find all the information regarding our use of the personal data you use to interact with us as a user.This Privacy Policy is available to you on a permanent basis and you may consult it at any time.

If you have any questions while reading this information, please do not hesitate to contact us at infrastructures@certiagroup.com.

Who are we?

CERTIA INGENIERIA. S.L with CIF B18967745 and tax domicile at C/ Recreativo de Granada, 3, Beiro, 18013 Granada, España owner of the website https://certiagroup.com/ and responsible for the processing of your personal data, its use and protection.

The use of the services of the Website, as well as the purchase of any of the products offered, implies your acceptance as a Client, without reservations of any kind, of all the statements contained in this Privacy Policy and in the General Conditions.

Your registration on the website and the use of its services means that the personal data you have provided in the registration form as a Client will be included in files for processing with the purpose, legitimacy, transfers and retention periods detailed below, which you declare to know and accept by clicking on the action button on the form.

Limitations

The promotional content of the website is aimed at all users, but if you are going to register as a customer or make a purchase you must be of legal age.

For what purpose do we use your data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

To deal with any queries, suggestions or requests you make to us via the website.

What personal data will we ask you for?

Through our contact form: Name, email and telephone.
You can find out what other information we will collect through the use of cookies in the Cookie Policy.

Remember that all the data we ask you to provide is the minimum necessary to be able to provide you with the service or allow you access to certain features of the website. If you decide not to provide this information, you may not be able to complete your registration or we may not be able to provide you with certain services or functionalities.

Why do we use your data?

The legitimacy for the processing of your data comes from the fact that we need to process it in order to perform the contract you accept with us when you register and enjoy our services or functionalities.

There are other reasons such as our interest in responding to your queries or requests and the consent you give us to send you our commercial information.

How long do we keep your data?

Your personal data will be kept for as long as your user account remains active. Remember that you can cancel it at any time by sending a request to infrastructures@certiagroup.com. Once the account has been cancelled, your personal data will be kept blocked for the period required by tax legislation for the prescription of responsibilities in the event that you have made a purchase of products.

In any other case, your personal data will be kept for a period of 3 months from your decision to cancel, in case any liability may arise.

Once the deadlines have expired, the data will be deleted from our records.

With whom do we share your data?

In order to fulfil the aforementioned purposes, your personal data will be communicated to auxiliary service providers that facilitate our management or our legal obligations, such as transport companies, tax and legal consultancy companies and web hosting companies, among others.
We will also transfer your personal data to public bodies or administrations to which we are legally obliged to do so.

You can request a list of these companies and organisations through our email infrastructures@certiagroup.com.

What rights do you have over your personal data?

Regardless of the legal justification with which we have carried out the processing of your personal data, you have a series of rights that you can exercise before CERTIA INGENIERIA. S.L, by sending an email to infrastructures@certiagroup.com.

• When you exercise this right of erasure, we will block your personal data for any kind of processing for the storage period indicated above. Once this period has elapsed, we will proceed to its definitive deletion.
• The right to have us restrict the processing of your data, which means that in certain cases you can ask us to temporarily stop processing your data or to keep it longer than necessary when you may need it.
• Right to request portability of your personal data. This means that you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, so that it can be transmitted to another entity directly, where technically feasible.
• You can also lodge a complaint with the data protection supervisory authority, in particular the Spanish Data Protection Agency.

Changes to the Privacy Policy

We may adapt or modify the information contained in this Privacy Policy when we deem it appropriate or when we incorporate new functionalities in the platform that so require.

If we do so, we will notify you by means of an information banner on the website.

We encourage you to periodically review this Privacy Policy.